Privacy Policy
Age Restriction
Our products are intended only for adults of legal smoking age in their jurisdiction. By using this website, you confirm that you meet the legal age requirements applicable in your location.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Billing & shipping addresses
- Order & payment information
- Account registration details
- IP address & browser information
- Website usage data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Verify customer age where required
- Provide customer support
- Improve our website and services
- Send order updates and notifications
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
Payment Security
All payments are processed through secure third-party payment providers. We do not store your complete payment card information on our servers.
Cookies
We use cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Enhance your shopping experience
Sharing Information
We do not sell or rent your personal information. We may share information with:
- Payment processors
- Shipping and delivery partners
- Website hosting providers
- Analytics and marketing service providers
- Government authorities when required by law
Data Retention
We keep your personal information only for as long as it is needed to fulfill the purposes described in this policy — including completing your orders, providing support, and meeting our legal, accounting, and tax obligations. When information is no longer required, we securely delete or anonymize it.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission method is completely secure.
International Transfers
Your information may be processed and stored on servers located outside your country of residence. Where this happens, we take reasonable steps to ensure your data is handled securely and in line with this Privacy Policy.
Children’s Privacy
Our website and products are not directed at minors and are intended only for adults of legal smoking age. We do not knowingly collect personal information from anyone under that age. If you believe a minor has provided us with information, please contact us so we can remove it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
TEREA PRO